Contact us — we’re here to help!
Your satisfaction is our top priority. If you need assistance, don’t hesitate to reach out. Our team is available 24 / 7 and aims to respond within 24–48 hours.
Email: support@lacasadellafibra.com
Phone: +44 (0)7888 862975
Frequently Asked Questions
Track your parcel anytime on our order-tracking page. The moment your wallpaper leaves our workshop we email you a tracking link — if you ordered more than a week ago, please check your spam folder.
Production takes 2–4 business days. Once printed, we hand your order to our carrier and you receive a dispatch email with full tracking details.
A thick, ready-mixed vinyl wallpaper paste delivers the best results. Roll the paste directly onto the wall one strip at a time; it simplifies handling and bonds securely to most surfaces.
Measure the widest width and tallest height of your wall in centimetres or inches, then add your own safety margin of 5–10 cm (≈2–4 in) on each edge to compensate for irregular walls. Enter the total in our product-page calculator and preview the fit before checkout.
Yes. Panels are 60 cm (24 in) wide for easy handling. Strips are numbered and carry alignment marks, and each order includes a step-by-step PDF and video guide. Our live-chat team can assist in real time.
After you place your order we'll confirm your wall type.
• Use Peel & Stick for hard, smooth surfaces (tiles, glass, metal, PVC).
• Use Classical Wallpaper with vinyl paste on standard painted or primed walls.
Unsure? Send us a photo and we'll advise within one business day.
Absolutely. We print with water-based, odour-free inks that are solvent-free, PVC-free, and GREENGUARD Gold certified. The substrate is FSC-certified fibre, ensuring a non-toxic, planet-friendly wallcovering that's safe for children and pets.